1. First, you must notify us in writing - send an email at firstname.lastname@example.org or PM us on Facebook
2. We'll provide you with R&E form
3. Send the product back together with the form to our return address
4. Refund/Exchange will be processed within 3 business days of receipt.
5. Full refund will exclude original delivery charge
ALL PRODUCTS MUST BE RETUNED IN THEIR ORIGINAL CONDITION WITH WRAPPERS AND LABELS INTACT.
When you return or exchange any product, you must cover the shipping charges.
We do not take responsibility for any items lost during the return shipping.
DELIVERY COSTS REFUND:
Delivery costs will be refunded in the following circumstances:
The Consumer Contracts Regulations are in place to protect your rights. You have 14 days from the date you receive your order to cancel it.